Participants stories

Desislava Pencheva Shares More about Her Participation in ‘Smart Steps to Conflict Resolution’

The project’s theme was quite interesting and always relevant. The knowledge and experience gained during the project can be applied both professionally and personally. The program was well-structured. We had the opportunity to learn more about the phases of a conflict, factors causing conflict, various mediation techniques, and also the chance to practice what we learned through role-playing exercises. As a bonus, we had the opportunity to meet new people, form new friendships, visit new places, and learn more about different cultures.

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